1. Return Policy

At Furious Mart, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, you may request a return within 3 days of receiving the item.

2. Conditions for Returns

• The product must be unused and in its original condition.
• Original packaging, tags, and accessories must be included.
• Return request must be made within the allowed return period.
• Proof of purchase (order ID or invoice) is required.

3. Non-Returnable Items

• Used or damaged products caused by the customer
• Products without original packaging
• Clearance or final sale items

4. Refund Process

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed within 5–7 business days.

5. Refund Method

• Mobile Banking (bKash / Nagad / Rocket)
• Bank Transfer
• Store Credit (optional)

6. Exchange Policy

Customers may request an exchange if the product is damaged or incorrect. Exchange requests must be made within 3 days after delivery.

7. Return Shipping

Customers may be responsible for return shipping costs unless the product was damaged, defective, or incorrectly delivered.

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@furiousmart.com

Phone: +8801346812608